In my 30-year career, spent at nine Division I institutions, I can categorically say I never met anyone more loyal to their university than Mike Garrett is to the University of Southern California. Pat Summitt and Gus Manning, UT’s second sports information director (Lindsey Nelson was the first) and former ticket manager, and their relationships with Tennessee, and Bobo Brayton (retired baseball coach) and the feelings he has toward Washington State come close but Garrett’s loyalty for his alma mater was borderline obsessive. Now, it looks like he finally crossed the border.
Mike publicly admitted that, had the current NCAA eligibility rules, e.g. clearinghouse, been in place when he was a high school senior, his grades/standardized test scores would not have been nearly high enough for admittance to SC.  He readily told people that everything he had achieved was due to the Trojan family. To Garrett, there were two types of people in the world - those who went to USC and those who couldn’t get in. That undying loyalty served him well - as long as those he was dealing shared the sentiment. SI ran a piece quoting Garrett, after he read the charges sent from the NCAA, “All I see is people who wish they were Trojans.” He felt whatever was done at SC was justified.Â
Before I go on, let me say this. After having worked at SC for four years, I can vouch for the fact that the Trojan family is real. During my tenure there, I believe the percentage of businesses in Southern California that were owned by SC graduates was 72%. We used to tell kids in our recruiting pitch that if a student graduated from USC, he was guaranteed an interview (not a job) from any of those businesses. To my knowledge, that policy is still in place.
From a standpoint of dealing with others, what he had in loyalty, Mike Garrett lacked in people skills. Allow me to share a personal story, not in an effort to burn any bridges nor to pile on, but because it’s pertinent to this post.
One day, Mike called down to the basketball office and I happened to be the only coach who was in.  Our secretary put his call through and when I answered, he said, “Jack, I have a problem with the basketball staff.”
We (the basketball coaches) had a cordial relationship from the time he first returned to SC as associate AD (we ended that season in the top 10 in the nation), so I was really taken aback by his statement. “What’s the problem, Mike?” I asked.
“You guys can’t even keep your best player happy,” he replied.
I honestly had absolutely no idea which guy he was talking about. “Who do you mean,” I said.Â
There was about a 4-5 second pause on his end, which I soon realized was due to the fact he was thinking I was being a wise guy.  Then it finally registered with him that, rather than displaying insubordination, I really didn’t know which player he was referring to.Â
He told me the kid’s name, to which I responded, matter-of-factly (and completely flabbergasted since I wouldn’t have picked this guy in our top five best players), “Mike, (he)’s not our best player. To be honest with you, even though he’s talented, he gives minimal effort on the court and in the classroom.”Â
He just said, “OK, have George call me.” I said I would and hung up, shocked both at the call, and the fact that our AD actually thought this kid was our best player. Our fans didn’t even feel that way, nor did anyone who knew this kid.Â
Until he had a near fatal car accident which caused him to retire, George Raveling was USC’s head basketball coach and my immediate boss at SC.  I called him (he was out of town), and told him of the strange conversation I had with Mike. He said, “Wow, how can he think that? Don’t worry about it.  I’ll call him.”
When George came in, he told me how his call went - that, not only did he agree with my assessment but frankly said, “This kid’s not only been a disappointment, but he’s become a real pain in the ass.” George then said he couldn’t believe Garrett’s response. “George, I can take it from you because you’re the head coach, but I’ll be goddamned if I’ll have a (bleeping) assistant question my opinion.”
It wasn’t a department policy he implemented that I disagreed with, just an evaluation of a guy I worked with every day. My relationship with Mike Garrett was never the same after that incident. After George’s accident at the beginning of the following season and his subsequent retirement, I knew I was leaving as well. There’s absolutely no question SC’s a great school, but I went there because of George and when he left, there was no way I was going to stay.
One day, I asked one of the assistant AD’s, and one of Mike’s closest friends, why he treated so distantly. The guy told me, “Jack, the only bad thing I ever heard Mike say about you was that time you said what you did about (the player).” Â
In many instances, people’s strengths are also their flaws. That is the case with Mike Garrett. To him, there was one side to every story. Fast forward to the year after I left. The kid in question transferred to a junior college after that, his freshman, year. Since there was no way he was going to graduate from the JC, he was forced to return to SC since he was classified a 4-2-4 (see my 6/29/10 blog) and it was the only D-I school at which he’d be eligible to play.Â
He dogged it through that season and when it was over, he and his mom had a meeting with Garrett in which (I was told this by people who heard the argument outside Garrett’s office) both of them “dog-cussed” Garrett for reneging on promises he allegedly made during his (second) recruiting process. Naturally, Garrett has no use for either the kid nor his mom.  You’d think this would exonerate me in Mike’s eyes. Yet, when Fresno State hosted SC a couple years later in a NIT game, he treated me as he did following the phone call.  Â
George Raveling is the definition of the Renaissance Man. He also set the standard when it came to effective people skills. Mike Garrett resented George; he could never understand why people loved Rav. When I asked that same assistant AD why Mike didn’t like George, he confided in me that, “Mike thinks George sells ‘woof’ tickets, that he wasn’t a true Trojan (George is from Washington, DC) and never won as big as Mike thought SC deserved from its hoops coach.
The fact he led the USC athletics department for 17 years is a testament to his loyalty. The way he lost his job speaks to his lack of objectivity, his stubbornness and his severe lack of people skills. Andrew Carnegie said:
“As I grow older, I pay less attention to what people say. I just watch what they do.”